Sunday, August 2, 2026

[Incident Report #038][vIX] NS Abuse Impacting Exchange Stability

What are Incident Response Reports?
As a community‑operated and governed virtual internet exchange, FurrIX maintains
a commitment to open and honest communication with its members. During the normal
operations of the exchange, our network and its supporting systems may encounter
operational defects, bugs, failed changes or attacks on our infrastructure. When this
happens, the FurrIX volunteers publish an incident response report to ensure all members
and peers remain informed as to what happened, how it went down and what we did to
recover or resolve the issue. As a hobbyist‑rooted vIX, we aim to keep communication clear,
accessible and practical to the best of our ability.

What Happened?

During August 1st and August 2nd, 2026, the FurrIX vIX experienced a significant
service disruption caused by an unexpected surge of traffic hammering our name
servers. This traffic overwhelmed our exchange fabric, resulting in instability and
degraded performance for multiple services- up to the point of making the exchange
itself unreachable and completely saturated our link to our upstream.

During the events, we have been observing:
- vIX reachability issues — The virtual exchange entered a degraded state
due to excessive inbound NS load.
- NS1/NS2 saturation — Both name servers experienced heavy recursive query
pressure, exhausting logging capacity and reducing responsiveness.
- MA BGP instability — Member BGP sessions dropped from the vIX due to excessive traffic.
- Monitoring failures — NMS monitoring temporarily dropped during peak saturation.
- General service degradation — Web, email and auxiliary services were intermittently unreachable.

This event originated from external recursive DNS traffic and did not involve any FurrIX members.
Upon reviewing logs, traffic alerts and our periodic graphs, it was determined this may be automated
scanner traffic that found and exploited our infrastructure. Our volunteers are currently making
updated procedures and are in the process of updating the vIX configuration to deal with this.

What are we doing to fix this?
During investigation, it was determined that our existing rate‑limit configuration inside Proxmox
did not behave as we originally thought they would and thus did not protect the exchange fabric
from inbound saturation. Furthermore, the traffic that slapped the exchange was rotating through
IPv6 addresses at a rate and pattern that mostly avoided our BIND9 rate limits, which has been
eye opening in itself.

To address this, FurrIX is implementing the following corrective actions:
- Migrating all rate‑limiting from Proxmox to the OpnSense router VMs, where
shaping and policing can be applied correctly at the network demarcation.
- Reworking our NS policy, including tightening recursion rules, implementing
stricter query controls and improving protections for authoritative services.
- Enhancing network monitoring, adding visibility at the router, VM and hypervisor
layers to detect similar events earlier; including active alerting to our Discord.

Exchange operations may remain unstable while volunteers complete these changes and validate
the new configuration.

Current Status
As of this post, the exchange fabric has recovered and all core FurrIX vIX services are reachable.
Additional hardening work is ongoing and further updates will be posted once our volunteers have
completed all the ongoing work.