Friday, September 25, 2026

Incident Report #040: Layer One Failure

What are Incident Response Reports?
As a community‑operated and governed virtual internet exchange, FurrIX maintains
a commitment to open and honest communication with its members. During the normal
operations of the exchange, our network and its supporting systems may encounter
operational defects, bugs, failed changes or attacks on our infrastructure. When this
happens, the FurrIX volunteers publish an incident response report to ensure all members
and peers remain informed as to what happened, how it went down and what we did to
recover or resolve the issue. As a hobbyist‑rooted vIX, we aim to keep communication clear,
accessible and practical to the best of our ability.

What Happened
On Friday, September 25, 2026, the FurrIX vIX experienced an extended outage, rendering the
core network unreachable from approximately 07:00 to 16:30 EST. Members and peers were
unable to establish or maintain connections to the exchange, resulting in a full disruption of
peering and routing services.

Given similar historical occurrences this year, our volunteers suspected a layer one issue
and contacted the data center onsite staff. Upon investigation, a physical Ethernet connection
defect was identified. The cable was reterminated, which successfully restored network
connectivity.

Current Status
As of this post, the exchange fabric has recovered and all core FurrIX vIX services are reachable.