Tuesday, March 24, 2026

[Incident Report #031][NET] Connectivity Issues with 2602:F992:EC::/46

Update:
Appears our static route did not get migrated to the new hardware
at the data center. This has been resolved and our services should
be back online momentarily!

What Happened?
Our upstream provider performed some upkeep on the data center on
Mar 20th and since then our routed subnet has not be working properly.
We are looking into this as it affect our IPAM, NMS, PBS and a few other
services that assist us with managing our network.

This is also affects our secondary name server, as it currently does not
have IPv6 service.

We are seeing the following issues:

  • No IPv6 connectivity for NS2, affecting private and public resolution request
  • No PBS backups for either MFN, FurrIX or Maows.Gay
  • No NMS accounting or error tracking
  • No status graphs on our website are updating

What are we doing to work on this?

  • We have performed internal and external networking checks
  • We have reached out to our upstream provider with our findings

At the moment, we will have to wait to hear back from the data center.